Herman Miller Business Case Essay

1. Executive summary Herman Miller, an environmental leader in the office furniture industry that offers a wide variety of products including seating, systems furniture, filing storage, desks, tables and health care. In 1989, the company decided to adopt a triple-bottom-line philosophy, so it established and changed company’s environmental direction by adopting â€Å"Perfect Vision† initiative that targeted zero landfill, zero hazardous, waste generation, zero air and water emissions. In 1997, the company decided to implement a cradle-to-cradle (C2C) protocol based on eco-effectiveness vs. eco-efficiency and Waste equals food; which consisted of four key elements: biological and technical nutrients; green-yellow-orange list disassembly, recyclability and recycled content. The C2C approach focused on minimizing toxic pollution and reducing natural resources waste. After years of extensive work, in 2001, the company decided that it was time to implement a C2C design protocol on a product that would contain recyclable materials from beginning to end; Mirra chair project was launched. Herman Miller worked toward the design process, manufacturing, engineers, supply chain managers, manufacturing associates, design consultants, trained over 300 employees, worked with suppliers to find substitutes eco-friendly materials, performed raw material assessment, met with people from sales and marketing and discussed several options for closing the loop by recycling the material from Mirra chair. The major issue the company faced was determining the material that was going to be used for the arm-pad skin: polyvinyl chloride (PVC) versus thermoplastic urethane (TPU). PVC was known to be inexpensive and provided to be durable, scratch resistant and soft; but violated the standards of the C2C protocol. PVC had bad press due to its toxicity during manufacturing process and when it was burned or incinerated. In contrary, TPU showed that had acceptable quality characteristics; prove to be even more scratch resistant than PVC, but raw material cost was twice of PCV. Development and supply chain management teams preferred to proceed with PVC while the design for environment (DfE) team wanted to press forward with TPU. 2. Introduction 2.1 Company background Herman Milller was founded as a Michigan Start Furniture Company in 1905. In 1923 D.J. De Pree purchased it, renamed it after his father-in-law and grew the company into an internationally acclaimed furniture design house. Herman Miller is considered as one of the top four suppliers in the US office industry that offers suite office furniture including seating, systems furniture, filing, storage, desks, tables and healthcare furniture. In 2001 annuals sales were about $1.5 billion dollars. In 1989, the company decided to move toward environmental sustainability by changing company’s environmental policy and direction by adopting a cradle-to-cradle (C2C) design protocol for environmental sustainability. The cradle-to-cradle approach will emulate nature regenerative cycle at the end of the life cycle. C2C redesigned industrial processes by minimizing toxic pollution and reducing waste. In 2001, a Design for Environmental (DfE) team was formed to design and develop a new product. Mirra chair would be the most advanced and complete application of the C2C design protocol among any product manufacturer to date. 3.2 Identification of key issues facing the company * In 2002, the company suffered a decline in sales due to economic crisis and pre-internet-bubble where many of its customers cutback or dissolved. * The company realized that the ways its products were designed generated waste in the production process. * Cradle-to-grave process used by the company at the time, released toxic material into the environment. * Products were useless waste at the end of the useful lives. * The major key issue that the company faced when launching the design protocol of Mirra chair was to decide the type of material that was going to be used for the arm-pad skin: polyvinyl chloride (PVC) versus thermoplastic urethane (TPU) * Another relevant issue was the collection of Mirra chair after the end of its life cycle. DfE team were evaluating three alternatives: Herman Miller to collect chairs; retailers to collect the chairs; third party company would collect them or customer could return them directly. 3.3 Issues facing the company and/or industry * Herman Miller international market was significant. Most of Herman Miller’s customers were multi-national; therefore, tighter environmental regulations contributed to realize that the company needed to change its sustainability approach in order to stay ahead of the industry standard. * Moving toward environmental sustainability implied to review and redesign industrial processes that would generate less toxic pollution and deplete natural resources. 3.4 Opportunities for the company * Leader of residential, office furniture and workspace design. * One of top four suppliers in the U.S. office furniture industry. * Company offered innovative good designed and high quality products. * Sustainability strategy was one of their competitive advantages. * Company stay ahead of the game by setting new industry environmental standards. 3. Problem identification and analysis The company analyzed that the way their products were designed using the cradle-to-grave process released toxic material into the environment and generated waste that could be minimized or avoided. Tighter environmental regulations help to realized that in order to stay ahead of the game, they needed to change cradle-to-grave for a cradle-to-cradle process. In 2001, Herman Miller decided to implement a design protocol on a product from beginning to end, so Mirra chair project was chosen. In order to implement C2C protocol a DfE team was formed to develop environmental evaluation measures of the new product, redesign and change processes, create a database for suppliers’ materials using the Green-Yellow-Orange-Red list criteria and establish disassembly guidelines for the new product. Engineers, supply chain managers, manufacturing associates and design consultants worked together to change their processes. Over 300 employees were trained on the new design protocol. The design process was the first one to be reviewed. During the exploration phase, designers brainstormed on the basic concept of the product and outlined high-level specifications. Once the basic design was established during the development process, the product was divided into modules and different teams were assigned to each module. Each team developed a prototype of their modules, DfE team assessed the design, following the C2C protocol for material chemistry, disassembly, recyclability and recycled content. Scorecards (See annex 1) were created and feedbacks were communicated to the development team. The final DfE assessment (Annex 2) aggregated the material chemistry, disassembly, recyclability and recycled content scores for all modules and a scorecard for the final product was entered into Herman Miller’s material database for future reference. Each case was analyzed on a case-to-case basis; a final DfE score of at least 50% was typically required for product acceptance. Calculation of weight and scores were calculated using Exhibit 5 formulas and criteria (See annex 3a and 3b). The importance of these calculations was used to perform a material evaluation assessment. If final score were below 50%, the company would find alternate components that meet C2C protocol requirements or work with suppliers to find substitute inputs or completely new material. One of the major issues was the PVC material used for the arm-pad of the chair, it was classified as â€Å"red† material, and its final DfE score was 0% because of the toxins released during its manufacturing and disposal process. PVC is known to be extremely durable, scratch resistant, formable and cheap; but it doesn’t comply with the C2C protocol. Development engineers and supply chain group preferred PVC material because it was an inexpensive material and the tooling for the PVC arm pads had already been fabricated. Thermoplastic Urethane (TPU) was identified as an alternate and suitable material that meet the same product performance as PVC. Tests showed that TPU had acceptable quality characteristics and might be even more scratch resistance than PVC; however, raw material cost of TPU was twice of PCV and increased the cost of the arm pad assembly by approximately by 30%. To switch to TPU would cost over $100K in retooling or would try to modify the PVC tool to work with TPU. Modifications of the original tool were feasible, but it was unclear whether the part quality of the TPU arm pad skins would be consistent as the PVC skins. DfE team wanted to purse the use of TPU since it complies with C2C protocol. The closing loop of the Mirra chair was another relevant issue that concerned the company. Mirra team discussed several options of how to collect the recycling the material of the chair. Three basic options for collecting the chairs were identified: 1) Herman Miller could collect the chairs itself; 2) Retailers could collect them, 3) A third party company would collect them or 4) Customers could return the chairs to Herman Miller once they finished with their useful life or wanted to upgrade to newer chair models. If Herman Miller took the responsibility of collecting the used chairs, it would have to develop logistical support for handling the products coming back to the company. 4. Recommendations Based on environmental sustainability culture and the triple-bottom-line philosophy adopted by Herman Miller, I would recommend pressing forward with TPU material, which complies with C2C design protocol and continuous improvement policy of no inventory, no waste products and no waste parts and time. The company should promote a strong â€Å"PVC-free† marketing strategy to attract a bigger market share, taking into consideration that Mirra chair would be the most advanced and complete application of C2C protocol among competitors; and the first manufacturer to offer a product of its kind. Mirra chair project should be used as a base-line to determine the future of other Herman Miller’s products. If Mirra chair demonstrates to have a higher acceptance rate among customers, increased sales and elevated overall performance; the company should consider expanding its line of â€Å"green† products; or even switching from PVC products to PVC-free products over the course of the years. It is important to make a cost-benefit analysis comparing the two materials in order to have a better picture of the pros/cons and implications of any final determination. In addition, the company should hire a third party collector in order to avoid developing further logistical support and increase the cost for handling products coming back to the company at the end of its life cycle. 5. Conclusion Herman Miller’s corporate environmental goal was stated as to â€Å"become a sustainable business – manufacturing products without reducing the capacity of the environment to provide for future generations†. Therefore, final decision of pursuing PVC or TPU should be based corporate values and policies. The company needs to evaluate the possibility of the negative impact and consequences if it decides to launch a â€Å"green† product strategy but continues to include non-environmental friendly material on its products.

Why Fairy Tail Is a Bad Manga

Why Fairy Tail is a Bad Manga One of the most popular manga in circulation today is Fairy Tail. It is about a wizard guild named Fairy Tail, and the adventures of two of its members, a boy named Natsu and a girl named Lucy. In all, it seems like it could be a good story, but the writer could just not pull it off. Fairy Tail has one of the worst plots and character backgrounds of all the mangas still going today. To start off, we can review the problems with the main characters. Natsu, a boy who uses â€Å"Dragon-slayer† magic was found in the woods and brought up by a dragon.The dragon taught him too read, speak, and learn a secret technique that could be used too kill dragons! Not only does the author, Mashima Hiro, ruins the character background with an almost alternate version of â€Å"Tarzan† he also screws up the girl, Lucy, role in the story. She can’t really do anything. She just has a set of keys that summon magical spirits that she sends to fight for her . But, usually they are useless since she can only use each key on certain days. Her spirits also hardly ever follow her directions, so her whole character I completely useless.Her only real contribution too the story, is the comical situations that she is put in, and her figure, which consists of blond hair, brown eyes, and large breasts, which add sex appeal. Natsu on the other hand gains the ability to â€Å"eat† and control fire, from his â€Å"dragon-slayer† magic. The next problem in the story is the character development. In most well written mangas, the main characters either, mature or get considerably stronger while the story goes on. Yet, in for Fairy Tail, this is not the case. Instead, the main character remains the exact same way throughout, most of the story.For instance, Natsu, only gets stronger for brief periods of time every now and then, before going back too his normal level. Lucy acquires more keys, yet is still at the same level she started off a s, because her spirits hardly ever do anything right so she still ends up becoming useless. In other famous manga, the main sometimes, goes off for a couple years in the story, too do some kind of intense training, then comes back, extremely strong, like One Piece or Naruto. However in Fairy Tail the main characters disappear for seven whole years, and still don’t get stronger, as they were supposedly frozen in time!Finally, we have to look at the emotional aspect. Mashima Hiro, fails too bring out emotion in the reader. Whenever a bad something bad happens, it is almost immediately resolved. For instance, in volume 25 chapter 257, Lucy finds out her father has died, after the time skip. She starts crying, but not three pages later, gets over it, and goes on another adventure. Fairy Tails only good point in the whole manga, is its entertainment factor. If anything, it is funny and again, has a certain sex appeal, since most of the women in the manga have large breasts and wea r revealing clothing.It has a more upbeat kind of theme, were the villains practically say, â€Å"O well. You beat me too a pulp. I have now found the error in my ways and am going too join you/be good. † Besides its entertainment factor, there is no way; Fairy Tail would be as popular as it is now. The character development majorly lacks, the backgrounds of different characters are unsophisticated, and the author fails at creating emotion. So if you enjoy a manga, with a good plot and story line, please do not choose to read Fairy Tail, as you will be extremely disappointed.

Step by Step Guide to Tracing Your Family Tree

You have a little knowledge about your family history, a few old photos and documents and a consuming curiosity. Here are some basic steps to start you on your family tree adventure! Step One: Whats Hiding in the Attic? Begin your family tree by gathering together everything you have — papers, photos, documents and family heirlooms. Rummage through your attic or basement, the filing cabinet, the back of the closet... Then check with your relatives to see if they have any family documents they are willing to share. Clues to your family history might be found on the backs of old photographs, in the family bible, or even on a postcard. If your relative is uneasy with lending an original, offer to have copies made, or take pictures or scans of the photos or documents.   Step Two: Ask Your Relatives While youre collecting family records, set aside some time to interview your relatives. Start with Mom and Dad and then move on from there. Try to collect stories, not just names and dates, and be sure to ask open-ended questions. Try these questions to get you started. Interviews may make you nervous, but this is probably the most important step in researching your family history. It may sound cliche, but dont put it off until its too late! Tip! Ask your family members if there is a genealogy book or other published records within the family. This could give you a wonderful head start!   Step Three: Start Writing Everything Down Write down everything you have learned from your family and begin to enter the information in a pedigree or family tree chart. If youre unfamiliar with these traditional family tree forms, you can find step by step instructions in filling out genealogical forms. These charts provide an at-a-glance overview of your family, making it easy to track your research progress.   Step Four: Who Do You Want to Learn About First? You cant research your entire family tree at once, so where do you want to begin? Your moms side or your dads? Select a single surname, individual, or family with which to begin and create a simple research plan. Focusing your family history search helps keep your research on track, and reduces the chance of missing important details due to sensory overload.  Ã‚   Step Five: Explore Whats Available Online Explore the Internet for information and leads on your ancestors. Good places to start include pedigree databases, message boards, and resources specific to your ancestors location. If youre new to using the Internet for genealogy research, start with Six Strategies for Finding Your Roots Online. Not sure where to start first? Then follow the research plan in 10 steps for finding your family tree online. Just dont expect to find your entire family tree in one place!   Step Six: Familiarize Yourself with Available Records Learn about the wide variety of record types that may be able to help you in your search for your ancestors including  wills;  birth,  marriage,  and  death records;  land deeds;  immigration records; military records; etc. The Family History Library Catalog, the FamilySearch Wiki, and other online finding aids can be helpful in determining what records might be available for a particular locality.   Step Seven: Utilize the Worlds Largest Genealogy Library Visit your local Family History Center  or the Family History Library in Salt Lake City, where you can access the worlds largest collection of genealogical information. If you cant get to one in person, the library has digitized millions of its records and made them available online for free through its free FamilySearch website.   Step Eight: Organize and Document Your New Information As you learn new information about your relatives, write it down! Take notes, make photocopies, and take photographs, and then create a system (either paper or digital) for saving and documenting everything you find. Keep a research log of what youve searched and what you have found (or not found) as you go. Step Nine: Go Local! You can conduct a great deal of research remotely, but at some point, you will want to visit the place where your ancestors lived. Take a trip to the cemetery where your ancestor is buried, the church he attended, and the local courthouse to explore records left behind during his time in the community. Consider a visit to the state archives as well, as they are likely to also hold historical records from the community. Step Ten: Repeat as Necessary When you have researched that particular ancestor as far as you can go, or find yourself getting frustrated, step back and take a break. Remember, this is supposed to be fun! Once youre ready for more adventure, go back to Step #4 and choose a new ancestor to start searching for!

Tesla Motors An American Electric Car Producer Essay

History of the brand. Tesla Motors is an American electric car producer and was founded in 2003 by Martin Eberhard and Marc Tarpenning. The company received most of its funding from the PayPal founder, Elon Musk, by injecting more than $30 million for Tesla’s research and development. However, in 2007, Tesla experienced bad sales that were not capable of supporting the business where Eberhard and Tarpenning had to leave the company in 2008, which caused Musk to become the Chief Executive Officer (CEO) (Schreiber). Furthermore, Tesla launched its first product called the Roadster in 2008 using an ion-lithium battery, which the firm had sold for more than 2,400 Roadsters throughout the world (â€Å"About Tesla†). In 2012, Tesla Motors introduced the world’s first prestige electric sedan named Model S. The car had a fully electric engine and built with a four-door style vehicle. Tesla’s engineers made the automobile have a driving range of 265 miles and an acceleration of a sports car: 0 to 60 mph in approximately five seconds; Model S earned the Motor Trend’s 2013 Car of the Year. Also in this year, Tesla started to build stations called Superchargers to charge the ion-lithium batteries, later changed to Tesla Stations, in North America, Europe, and Asia Pacific for customers to charge their cars’ batteries speedily at no cost (â€Å"About Tesla†). Furthermore, Tesla Motors became a public company in 2010 and produced its cars in Fremont, California. The firm also expanded its factoryShow MoreRelatedTesla Motors : An American Automaker And Energy Company Essay1366 Words   |  6 PagesIntroduction Tesla Motors is an american automaker and energy company founded by Elon Musk, Martin Eberhard, Marc tarpenning, JB Straubel, and Ian Wright with the idea that electric cars are better than gasoline vehicles. 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Compare and Contrast Ww1 Ww2 - 1058 Words

The World Wars were in some ways similar but also, different. The World Wars had similarities in the way the wars were caused, how the wars ended, in regards to who lost, and propaganda. The casualties, the cost, and the military tactics however, were some of their differences. World War I was caused by the assassination of Archduke Francis Ferdinand of Austria in June 1914. However, World War II was caused by the political and economic instability in Germany, along with the bad conditions of the Treaty of Versailles . When the treaty of Versailles was put into affect, Germany acknowledged responsibility for the war, which also meant agreeing to pay enormous amounts of money for war reparations and losing land/territory to those who†¦show more content†¦In addition to the casualties, the costs of the wars were outstanding. It is estimated that the cost of World War I cost about 380 billion dollars, while World War II cost about 42,000 billion dollars . Just the cost alone shows the great difference between World War I and World War II. Warfare methods had been the altered in regards of weaponry. During World War I, soldiers would fight from trenches and would use artillery, machine guns, early airplanes, and poisonous gas . There was little mobility during that time period. On the contrary, World War II fought using nuclear power and missiles . During this time period, many special operations were put into affect. An example of a special operation would be Operation Foxley, where the British military planned to assassinate Adolf Hitler (which was not really put into affect). In addition, submarines and tanks were also more heavily used and secret communication, or â€Å"code,† became more difficult to figure out, which benefitted them so that others would not understand their plan of attack, their location, etc. Radios were invented which were heavily used during WWII, while there were only landline phones in WWI . 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The Portrayal of Human Nature in The Adventures free essay sample

Comparison And Contrast Which is the best? Male or Female? Men are from Earth, women are from Earth. Deal with it. They say Men are better because they are smarter, bigger, bolder, better thinkers and better at everything else. And Women usually stay at home all the time doing nothing besides for house jobs like cleaning up, hanging clothes out, doing laundry and other stuff like that. Men are so much better. Absolutely yes because men are better physically and mentally. Naturally, men are better physically, at the least. Men are designed to run, unt, gather, track, kill, etc. Women are designed to carry children and be helpers; from a pure evolutionary perspective. This is not unique to humans, indeed, it is found in almost every species of mammal. It makes sense in evolutionary terms, too. Somehow, Women are than men. As it said that. Woman can cook even men can as chefs, but do it as a profession whereas the women do it for the sake their children and their husbands . We will write a custom essay sample on The Portrayal of Human Nature in The Adventures or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Woman do more work then man and most of her work is unpaid. Even women can handle money better thats why they are the managers at ome. Women are better biologically, socially, and mentally. Women have better immune systems and are less susceptible to inheritable diseases, which is not true for men. Women are also more inclined to resolve a problem without using curse words or force. And lastly women on average have a higher IQ than men. Men fail to realize that without women, they are nothing. Fortunately, without men, women can be anything. Women was Taken out of man, Because he needed a helpmate, she is not to in-front or behind but beside him as his equal. We are all different but, Its rue that everyone, regardless of gender has their own unique abilities, and Im fine with men and women working wherever they want to if they feel they should. That said, its Just plain obvious that from an overall standpoint, taking all physical and mental things into account, men are generally better than women. Yes, women have been unfairly oppressed in the past but if you care to look back men definitely made most of the revolutionary changes to society, new tech, they make up most of the government, are more physically capable, and so on.

Theoretical Foundations of Family Mediation

Introduction The family is a vital social organization. Members of one family grow to develop a very close bond with each other. This makes the members seek each other’s psychological, social and economic support among other things. People in the family find comfort in each other’s company, and the separation or death of one member affects other members in adverse manners. Sally is a minor who is still undergoing emotional development.Advertising We will write a custom essay sample on Theoretical Foundations of Family Mediation specifically for you for only $16.05 $11/page Learn More Her mother has left home to stay with Sally’s grandparents, and this has a great toll on Sally. Sally is affected by this, and she seeks to change her lifestyle. Evidently, she has started losing faith in the family institution, and she wants to move out. This gets her in to trouble with her father, her school grades starts dropping, and she starts to lo se friends. Sally needs to be helped out of this situation; she needs to be guided to accept the state of things and lead a life that will not hurt her. Theories of Assessing this Conflict One of the theories that can be used to assess the conflict between Sally and bob is Family Systems Theory proposed by Dr. Bowen. This theory takes the family as a unit, and it says that people are best understood in the context of their families. He classifies the family as an emotional unit whose members share an emotional bond. A member of this unit cannot be studied in isolation; understanding one member of this unit will not be possible without considering other family members (Folberg, Milne Salem, 2004). Bowen says that every member of a family has a role to play so as to maintain a harmonious relationship with other members. The other members will respond to each other according to the roles assigned to them. These roles are given according to the family relationship agreements. Therefore , based on this interaction, the behavior of one member of the family is shaped by the interaction with other members (Regina, 2011). The failure of one member can lead to the collapse of the whole family. Bowel comes up with some concepts that interlock to support this theory. These concepts act as a basis for understanding the relationships among family members, and each member is assigned a place in the family. When a member’s place in the family is toppled, conflicts occur (Taylor, 2002). In Bob and Sally’s case, the problem occurs since the role that Sally’s mother used to play has been left open. The father is trying hard to maintain a stable relationship with the daughter, but he is unable to fill the vacuum left by the mother. This has a great impact on Sally, and Sally feels that she no longer fits in the family; she wants to move out. Probably, the father does not know about this theory of family conflicts, and he does not understand Sally’s rea ction. Sally has been affected by the separation between the mother and father. She is used to staying with both parents, and she cannot stand the separation. This proves Bowen’s theory by showing that members of the family are much connected with each other.Advertising Looking for essay on social sciences? Let's see if we can help you! Get your first paper with 15% OFF Learn More Sally’s pattern of behavior, including failure in school and loss of friends, is triggered by the instability in her family. She does not see her mother as frequently as she used to do, and she feels that moving out of her house will solve her problems. She feels that she will lose nothing since her mother has also left the home. Analysis of the Problems The main problem between Bob and Sally is the lack of proper communication. Sally could be secretly blaming her father for her mother’s withdrawal from home. Bob is trying to save the situation by trying to be a good fath er, but he fails in that he is unable to talk to her daughter about the things disturbing her. Therefore, the daughter, Sally, has reacted to this by resulting to her own decisions to move out of the family. Sally is very disturbed about her mother’s departure, and this has a very big impact on her. It is important to note that Sally is still undergoing emotional development, and any disagreement with parents can be disastrous to her. She feels the loss of her parents’ love for her, and she goes to seek love from other people. It is critical to note that Sally’s friends are now people much older than her. Sally’s father also feels that Sally is unrealistic; she should appreciate what he has to offer her, and she should not make things difficult for him. He loves her and wants the best for her. That is the reason that makes him deny her the chance of staying with these friends; he figures out that she could drop out of school. His claims could be justified since Sally has already started failing in school. Things to Do as a Mediator The people involved in this conflict have problems that they are facing differently. The best thing to do is make these people come in to terms with heir situation. This way, they understand each other, and the conflicts will cease. Developing dialogue will be a major step towards reconciling the members once again. The parents need to be there for Sally, and this will ensure a productive relationship among all family members. References Folberg, J., Milne, A., Salem, P. (2004). Divorce and Family Mediation: Models, Techniques, and Applications. New York: Guilford Press. Regina, W. (2011). Applying Family Systems Theory to Mediation: A Practitioner’s Guide. New York: University Press of America.Advertising We will write a custom essay sample on Theoretical Foundations of Family Mediation specifically for you for only $16.05 $11/page Learn More Taylor, A. (2002). The H andbook of Family Dispute Resolution: Mediation Theory and Practice. San Francisco: Josse-Bass. This essay on Theoretical Foundations of Family Mediation was written and submitted by user Nahla Adkins to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.